Who administers the content on the Digital Noticeboard and Mobile App?
To guarantee the upmost security each building can only assign three contact personnel at any one time. All three members can administer and control the content distributed to the mobile app and digital noticeboards on the platform.
How does the system work?
Any of the three contact personnel can create, upload and distribute almost any content they desire to the building residents through the online content management system. Residents can then receive and read notices, alerts, newsletters and other building specific content whenever they choose through their mobile app. Residents are also able to book building facilities, send maintenance reports through to the building/strata manager, claim loyalty awards through the local businesses and much more.
Is the software platform and my data secure from malicious activity?
The CommunitiLink platform is built upon cutting-edge technologies and standards maintained by Google, Microsoft and other industry leading systems. In recognition of the large amount of confidential and valuable data that is transacted across our products, robust security practices have been implemented from the ground up including the highest standard of 256-bit SSL encryption when sending and receiving this data.
How does the system integrate with other building related software we might use?
Being the only software of its kind, the CommunitiLink system is a completely stand-alone platform meaning it can be used alongside any other software package the building/strata management or executive committees are already using. CommunitiLink is currently working on integrating all its features with multiple other platforms to make the life of building/strata management and executive committees even easier.
Who do we call for support if something goes wrong?
CommunitiLink offers around the clock support for any appointed building/strata management and executive committee personnel. CommunitiLink will respond to any hardware or software issue within 14 days however endeavor to do so within 24 hours depending on the urgency.
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